Terms and conditions

By enrolling your child, you confirm that you have read and accepted these terms.

1. Enrolment and attendance

• A completed registration form must be submitted before a student attends sessions.
• Regular attendance is expected. Please tell the centre if your child cannot attend.
• The centre may withdraw a place where attendance is irregular or fees remain unpaid.

2. Fees and payment

• Fees are payable in arrears weekly, monthly or termly, as agreed.
• Payment must be made within the agreed timeframe.
• If payment is more than 14 days overdue, tuition may be paused until the account is settled.
• Fees are non-refundable except where the centre cancels and cannot arrange a replacement session.

3. Cancellations and missed sessions

• If a student misses a regular session, the fee remains payable.
• Where possible, an alternative session may be offered for illness or emergencies, but this cannot be guaranteed.
• If the centre cancels, a replacement session or refund will be arranged.

4. Conduct and behaviour

• Students are expected to behave respectfully towards staff and other students.
• Tuition may be withdrawn if behaviour is persistently disruptive.
• Parents and carers are responsible for prompt arrival and collection.

5. Safeguarding and welfare

• The centre follows safeguarding and child-protection procedures.
• Parents and carers must provide relevant medical, allergy or additional-needs information through the appropriate secure process.
• In an emergency, the centre will act in the child’s best interests and contact the parent or carer.

6. Liability

• The centre cannot accept responsibility for personal belongings that are lost or damaged.
• The centre is not liable for injury, accident or illness except where caused by proven negligence.

7. Data protection

• Personal information is stored securely and used to provide tuition, administer the relationship and meet legal or safeguarding obligations.
• Information is shared only where needed to provide the service, where consent has been given or where the law requires it.
• See the privacy notice for more detail.

8. Ending tuition

• Either party may end the agreement with two weeks’ written notice.
• The centre may end the agreement immediately for non-payment, safeguarding concerns or serious misconduct.

9. Changes to these terms

• The centre may update these terms with reasonable notice.
• The current version will be available on the website.

Last reviewed: 17 July 2026.